Third party services

Hosting Services

Amazon Web Services ECS

Platform’s server location can be one or more of the following AWS regions:

Asia
- Hong Kong (ap-east-1)
- Mumbai (ap-south-1)
Europe
- Dublin (eu-west-1)
United States of America
- North Virginia (us-east-1)

AWS Security policy: Security and compliance - Overview of Amazon Web Services

Database Services

MongoDB Cloud

Database servers are located in Dublin, Europe in Amazon Web Services eu-west-1 data centers.

MongoDB security policy: Addressing Security Vulnerabilities

Socket Database Services

Redis

Database servers are located in Dublin, Europe in Amazon Web Services eu-west-1 data centers.

Redis policies: Redis Legal Notices

File and Media Services

Amazon Web Services S3

Documents and files are stored in the following region:

Europe
- Dublin (eu-west-1)

AWS Security policy: Security and compliance - Overview of Amazon Web Services

Cloudinary

Files are stored and distributed worldwide via Akamai CDN (Content Delivery Network), more information about the exact list of location can be found in their List of countries with server points of presence.

Cloudinary policies: Terms of Use | Cloudinary

Video Services

Amazon Web Services IVS

Streams are broadcasted from the following region:

Europe
- Dublin (eu-west-1)

AWS Security policy: Security and compliance - Overview of Amazon Web Services

8x8 - Jitsi as a Service

8x8 servers location:

AP-Northeast-1 (Tokyo, Japan)
AP-South-1 (Mumbai, India)
AP-Southeast-2 (Sydney, Australia)
EU-Central-1 (Frankfurt, Germany)
EU-West-2 (London, U.K.)
SA-East-1 (São Paulo, Brazil)
US-East-1 (Ashburn, VA, U.S.)
US-West-2 (Phoenix, OR, U.S.)

As per 8x8’s documentation it selects the closest location to the first person entering a room.

8x8 security policies: Security is our top priority

Wowza Legacy - v2.4.0

Video are stored and streamed worldwide via Akamai CDN (Content Delivery Network), more information about the exact list of location can be found in their List of countries with server points of presence.

Wowza security policies: Wowza Security Measures

Platforms version 2.5.0 or higher are not using Wowza as streaming provider.

Mailing Services

Mandrill

Mandrill is the transactional email service of Mailchimp.

Mailchimp data security and privacy: Mailchimp Data Security and Privacy | Mailchimp

Others

All sub-processors are listed on the following link: BeMyApp Sub-processors